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Open Internet Statement

SpeedConnect supports the Open Internet, and is committed to offering reliable access services that will allow our customers to take full advantage of all of the lawful content and services available on the Internet. SpeedConnect strives to keep its customers and providers of applications, devices and services used by our customers, fully informed of SpeedConnect’s network operations by taking the following steps:

Service Access

No matter which SpeedConnect Internet service offering you choose, you may access and use the legal content, applications and services of your choice regardless of their source. You may also connect with your choice of technically-compatible devices, so long as they are legal and do not disrupt SpeedConnect’s networks or harm other users. For more information, you can review our Acceptable Use Policy here.

Variety of Service Plans

SpeedConnect has a variety of service plans to meet your individual needs and budget. We are continually working to develop our services to meet your Internet demands now and in the future. When we offer new online services, we will provide the characteristics, capabilities and terms of such new service offerings to allow you to make knowledgeable choices about which services make the most sense for you. SpeedConnect will continue to provide you with accurate and relevant information in plain language so you can make informed choices. Information regarding our service plans can be found here.

Network Management

SpeedConnect strives to provide our customers with superior operating speeds. However, because bandwidth is a limited resource, it is essential that SpeedConnect reasonably manage our network to promote the use and enjoyment of the Internet by all of our customers. SpeedConnect uses industry-standard methods to allow our customers to get the optimum use from our network, while preventing our customers from being subjected to risks that degrade service. A detailed description of our Network Management Practices can be found here.

Security

SpeedConnect uses industry-standard tools and generally accepted best practices and policies to protect our customers from spam, phishing and other unwanted or harmful online content and activities. More information on SpeedConnect’s Security and Privacy Policies is also listed in the Network Management Practices Policy found here.

All of these factors demonstrate SpeedConnect’s commitment to providing clear choices and information to our customers and third party providers of edge products.

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